Refund policy

Try it without obligation, you have 14 days to think about it!

Any products purchased and delivered directly to your home by a trusted courier are considered to all intents and purposes as proof; if for some reason some product is not completely satisfactory, the Customer, pursuant to Legislative Decree 06/09/05 N ° 206 and subsequent amendments, has the right to withdraw from the contract and proceed with the return of the goods (still sealed) within 14 days of receipt, giving notice:

- by calling the phone number +39 377 3451998

- by writing to the address

The return of the product can take place in the following ways:

-CasoinOnline will directly collect the goods by agreeing the date directly with the customer;

- the customer will choose the most convenient way of sending and all shipping costs incurred for returning the goods will be fully refunded together with the price of the goods.

It will be the responsibility of CasoinOnline to refund the amount paid within 14 days from the communication of the withdrawal by the customer; the right of withdrawal cannot be exercised after opening the packages: in this case, only what has not been consumed and returned in the original packaging still sealed will be refunded.